At Edel Makes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Edel Makes provides holistic creative therapy, coaching, and wellbeing workshops. Our website address is: www.edelmakes.com.

For any privacy-related questions, you can contact us at:
📧 Email: hello@edelmakes.com

2. What Data We Collect

We may collect and process the following personal data:

• Identity Data – Name, email address, phone number, and other contact details.
• Usage Data – Information about how you use our website and services.
• Technical Data – IP address, browser type, and cookies (see Section 6).
• Transaction Data – If you purchase a service, we may collect payment details (processed securely via third-party providers).
• Special Category Data – If shared voluntarily during therapy/coaching sessions, in line with GDPR guidelines.

3. How We Use Your Data

We use your personal data for the following purposes:

✅ To provide and manage our services.
✅ To communicate with you (respond to enquiries, send booking confirmations).
✅ To improve our website and user experience.
✅ To comply with legal obligations.
✅ For marketing (only with your consent).

4. Legal Basis for Processing Data

Under GDPR, we rely on the following lawful bases to process your data:

• Consent – When you opt into marketing emails or provide sensitive information.
• Contract – To fulfil services you have booked.
• Legal Obligation – When we need to comply with regulations.
• Legitimate Interest – To improve services and user experience.

5. How We Share Your Data

We do not sell your data. We may share information with trusted third parties only when necessary, such as:

• Service providers (e.g., payment processors, email services).
• Legal authorities, if required by law.

All third parties comply with GDPR and protect your data.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

7. Your GDPR Rights

Under GDPR, you have the right to:

✔ Access – Request a copy of your personal data.
✔ Correction – Ask us to correct inaccurate data.
✔ Deletion – Request data to be erased (“Right to be Forgotten”).
✔ Restriction – Limit how we process your data.
✔ Objection – Withdraw consent for marketing at any time.

To exercise your rights, contact hello@edelmakes.com.

8. Data Security & Retention

We use secure measures to protect your data. We retain personal data only as long as necessary for legal and operational purposes.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies. Please review their terms before sharing personal data.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

📌 By using our website and services, you agree to this Privacy Policy.